General information

World-Booking.com is one of the most outstanding providers of accommodation on line, offering more than 100 000 hotels worldwide. World-Booking.com features real-time rates, availability, special offers and the best deals on the web. Established in 2007, the company guarantees the best prices for any type of property, ranging from a small and independent to a five star luxury hotels and chain hotels. Our website is available in 24 languages and offers more than 15 000 destinations by region and continent. The World- Booking.com reservation service is free of charge. We do not charge any booking, change or cancellation fees.

Information Security

We take steps to help protect the personally identifiable information you provide to us. For example, we use leading encryption technology to encrypt credit card numbers. We also restrict access to personally identifiable information to those employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative). In addition, the servers that store personally identifiable information are contained in a locked facility. If you have any questions about the security of your information, please send an email to Customer Care.

Trip Information and Customer Feedback

If you book a trip through the our website, in addition to notifying you of your reservation status (see "Reservation Orders" above), we will send you an email prior to your date of travel, containing up-to-date information relevant to your trip and travel destination which you may find useful; we will on occasion include information about other products and services which may be of interest to you in connection with your forthcoming trip. We will give you the choice to opt-out of receiving these emails for future reservations. In the interests of maintaining a high standard of service for our customers, we may also send you an email once you have completed your travel, so that you can provide us with valuable feedback on your travel experience, although again, we will offer you the choice of not receiving this.

Legal Disclaimer

Although we make every effort to preserve your privacy, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

The Company

The site www.world-booking.com is published by CSA-Network Company, registered under the Swiss Legislation and identification number CH-660-1896007-1, headquartered in Geneva, 78 rte de St.Julien Grand-Lancy, Switzerland.